Terms & Conditions
Last updated: 28 October 2026. What changed: payments are now taken by Stripe, with GotSwap as the seller (section 6).
1. Agreement to these terms
GotSwap is run by GOTSWAP LTD, trading as GotSwap, a company registered in England and Wales (company number 17541526), registered office: 15 Gertrude Street, Abercynon, CF45 4RL ("we", "us"). By creating a GotSwap account you agree to these Terms & Conditions and our Privacy Policy. If you don't agree, please don't create an account or use the app.
2. Who can use GotSwap
You must be 16 or older to create an account. Each person needs their own account: accounts can't be shared. If you let anyone else use your account, including a family member under 16, you're fully responsible for everything done on it, including any trades made or accepted.
3. What GotSwap is
GotSwap is a companion tool for trading card game circles (currently Pokémon, Magic: The Gathering, Lorcana, One Piece, Riftbound and Yu-Gi-Oh!): it helps members track their collections, find who has what, and arrange trades with each other. GotSwap does not buy, sell, hold, ship, authenticate, insure, or take possession of any cards, and no money changes hands through the app.
4. Trades between members
Every trade is a private arrangement between the members involved: GotSwap is never a party to it. We don't verify who any other member is, the condition or authenticity of any card, or that a trade either side agrees to will actually be carried out.
GotSwap is not responsible for trades that aren't fulfilled after being agreed or accepted, cards that don't match what was described, items lost or damaged while being exchanged, or any other dispute, loss, or disagreement between members. Trade at your own risk, and treat trades with people you don't know well the same care you would anywhere else: meet-in-person exchanges within a circle, or agreeing to ship in stages, are safer than sending everything up front to someone new.
5. Your account
Keep your password to yourself and let us know if you think someone else has access to your account. You're responsible for keeping your name, email and date of birth accurate.
6. Pro subscriptions
Some features are offered as a paid "Pro" tier, as a monthly or yearly subscription. The price, including any VAT, is shown at checkout before you pay. Our payments are handled by Stripe, our payment provider, who process your payment under Stripe's own terms and privacy notice; GotSwap (the company named at the top of these Terms) is the seller, and Stripe emails you a receipt.
New subscribers may get a free trial (the length is shown at checkout). You add a payment method to start it, and unless you cancel before the trial ends, your first payment is taken when it does. Cancelling during the trial means you're not charged. One trial per person.
Subscriptions renew automatically at the end of each period until you cancel. You can cancel at any time from the Pro page in the app: you keep Pro until the end of the period you've paid for, and aren't charged again. If you cancel within 14 days of your first payment, email us (hello@gotswap.co.uk) and you'll get a refund. Other payments aren't refundable unless the law says otherwise, and this doesn't affect your statutory rights. If a renewal payment fails, Stripe will retry it for a while, and Pro ends if it can't be collected.
We may change Pro's price or features: a price change only applies from your next renewal, and we'll tell you before it does. The full details are in our Cancellation & Refund Policy.
7. Acceptable use
Don't use GotSwap to defraud or harass other members, misrepresent who you are, or interfere with the service. Circle organisers can remove members from their own circle; we can suspend or close an account that breaks these terms.
8. Swapping, not selling
GotSwap is for collectors to track their collections and to swap cards and sealed product with people they trust. It isn't a shop or a marketplace, and it isn't a place to make a living. Please don't use it to:
- advertise, sell or resell stock for profit, or run a business or shop through your account;
- buy cards or sealed product in bulk so that you can resell them;
- steer people to buy from you somewhere else, or pressure anyone to send money before a swap has been agreed.
Swapping your spares, clearing out duplicates and passing on a few things you no longer need are all fine. An offer can include a cash amount to even a swap up. GotSwap doesn't take, hold or process that money: it's agreed and settled between the two of you, and section 3 and section 4 still apply. If you sell regularly to make a profit you may be treated as a trader under UK consumer law, which is another reason to do that elsewhere.
If you see someone using GotSwap this way, please use Report on their profile, trade binder, messages or an offer and choose "Selling or reselling for profit". We may remove listings, hide a trade binder, remove content and suspend or close an account that breaks this section. For a first or minor slip we will usually just ask the person to stop; for serious or repeated cases we may act straight away.
9. Card data and trademarks
Card names, images and set information are sourced from third-party trading card data providers for informational purposes. GotSwap is an unofficial, fan-made tool and isn't produced, endorsed, sponsored by, or affiliated with the owners or publishers of any game it covers, including Nintendo, Game Freak, Creatures Inc. and The Pokémon Company (Pokémon); Wizards of the Coast (Magic: The Gathering); Disney and Ravensburger (Disney Lorcana); Bandai (One Piece Card Game); Riot Games (Riftbound); and Konami (Yu-Gi-Oh! Trading Card Game). Yu-Gi-Oh! card information and images are provided by YGOPRODeck (ygoprodeck.com). All game names, card names and imagery are trademarks or copyrights of their respective owners.
10. No warranty, limitation of liability
GotSwap is provided "as is", without warranty of any kind. To the fullest extent the law allows, we aren't liable for any loss arising from trades between members, service interruptions, or data loss.
11. Changes
We may update these terms as the app changes. Material changes will be reflected here with an updated date: continuing to use GotSwap after a change means you accept the new terms.
12. Governing law
These terms are governed by the law of England and Wales.
13. Contact
Questions about these terms: hello@gotswap.co.uk